A few weeks ago, in an online sweepers forum that I check every once in a while, someone complained they were not getting their prize in a timely manner. They had won close to the beginning of summer and here it was almost October. Their main question was will I still have to pay taxes on a prize I haven’t yet received? Responses to this post assured the prize winner that he would get his prize before the end of the year. That it was normal for very large companies to take a long time to fulfill the prize. Others suggested that the prize winner contact, and continue to contact, the prize fulfillment company until he got a clear answer to his question. Still others said that bothering the fulfillment company does not speed the process along.
I actually didn’t think much of this post because such a situation had never happened to me. I could not relate to the original post and I could not deliver any advice on the matter. Until shortly after that when it happened to me! I won a prize and sent in all my required paperwork. After not hearing anything, I followed up two weeks later to verify they had received my documents. I was assured they had and was told I would be hearing from someone soon. More than a month went by and I got a little concerned. I reached out one more time, afraid they would see me as a pest but also afraid I would not get my prize. At this time, I was told that everything was in the final stages and I would be receiving it “soon.” I have my fingers crossed that I will.
There are some things to remember however. When you win a large prize from a large company, first the company must verify your eligibility through the paperwork you filled out for them. Then, the matter is likely passed to a prize fulfillment company, who will have quite a lot of prizes to fulfill from various company’s sweepstakes. You might not be first in line. But it is usually not the sponsoring company’s fault if things are not fulfilled in a timely manner. Also, in the case of a big prize, the procurement department of the prize fulfillment company may have some hoops to jump through, paperwork, etc. in order to fulfill the prize.
All this is not to say never follow up. If done in a polite and well-timed manner, following up on a prize taking a long time to receive can be a good idea. But don’t necessarily jump to the conclusion that you will never get your prize from a sweepstakes. We are very excited about our wins and want things to happen on our own timeline, but unfortunately it happens on theirs.